№ 02 / Stage Two
Manage.
Manage is the second stage of the Lead Manage Follow philosophy. Management is the craft of getting predictable outcomes out of unpredictable people. Clarity, cadence, accountability, and the discipline to protect the team's focus from your own enthusiasm.
What management actually is. Not motivation theatre. Not status reports. It is removing friction between a capable person and the next correct action.
Four moves. Define the outcome in one sentence. Set the cadence (weekly, daily, hourly when it counts). Hold the line on accountability without losing the human. Protect the calendar.
Common failure. Promoted operators who keep operating. The job changed. The reps did not.